Smart Customer Service Solutions

Delivering exceptional collections, verification, and BPO services to leading financial institutions across India and the Middle East.

300+
Workstations
100+
Professionals
24/7
Operations

About Us

Trusted partner for enterprise-grade customer service solutions

Our Mission

To deliver exceptional customer service solutions that drive business growth while maintaining the highest standards of integrity, compliance, and operational excellence.

Our Vision

To be the most trusted partner for financial institutions and corporations across India and the Middle East, setting industry benchmarks in quality, innovation, and customer satisfaction.

Integrity

Operating with transparency and ethical standards in every interaction

Excellence

Committed to delivering superior results through continuous improvement

Innovation

Embracing technology and best practices to stay ahead

Partnership

Building long-term relationships based on trust and mutual success

Awards & Recognition

Highest Collection

Standard Chartered Bank

2006-2008

Valued Partner

ICICI Bank

Multiple Years

Highest Collection

Airtel

2003-2005

Our Services

Comprehensive solutions tailored to your business needs

Delinquent Account Collection Services

Comprehensive collection services including skip tracing, pre and post-charge-off collections with proven recovery strategies.

Account Verification

Thorough verification services for credit cards, loans, and post-claim processes ensuring accuracy and compliance.

Staffing Solutions

Flexible staffing solutions for temporary and permanent positions with comprehensive onboarding and statutory compliance.

Records Management

End-to-end records management including digital imaging, archiving, document management, and secure data destruction.

Paralegal Services

Professional legal support services through our sister concern, handling filing, warrants, and demand notices.

Retainership Model

Comprehensive service packages available on retainership at competitive prices for long-term partnerships.

Infrastructure

Enterprise-grade infrastructure powering reliable service delivery

300+ Workstations

State-of-the-art workstations

Voice Loggers

Complete call recording

CCTV Monitoring

24/7 surveillance

24-Hour Power Backup

Uninterrupted operations

Fire-Proof Safe

Secure document storage

Fire Alarm System

Advanced safety measures

T1 + DSL Lines

High-speed connectivity

RAID Sun & IBM Servers

Enterprise infrastructure

24-Hour Servers

Round-the-clock availability

Information Security Policy

Certified security standards

Business Continuity Plan

Disaster recovery ready

Esteemed Clients

Trusted by leading financial institutions globally

Contact Us

Let's discuss how we can help your business grow

Get in Touch

Have questions about our services? Our team is here to help. Reach out to us through any of the channels below.

Head Office

10,A, First Floor, M K Sikka House, Veer Savarkar Block, Shakarpur, Delhi – 110092, India

Phone

Landline: +91 11 43088201